Once you have scheduled a PreGate move, you may need to edit, update, reschedule or cancel the appointment as necessary.
You can edit an existing PreGate move from the PreGate Moves screen up until the END TIME of the slot time. In the Status/Action column, select the Action drop-down arrow to view the action options, and then select Edit. The PreGate visit details pop-up screen will display the selected gate move.
Edit details as necessary and then save your changes.
Note: Changing certain information, such as the date/time slot, may alter the PreGate ticket number. Please be sure to note any changes.
If you will not be able to Gate In/Out by your PreGate slot, you must edit before the end of the time period, or your PreGate will be marked as ”MISSED” AFTER second shift operations have ended, where applicable, or during second shift if there are no gate operations in that time slot. Usually you will not be able to make a new PreGate for that container until it is marked as MISSED. The exception is if the terminal allows for “Rebook” of containers prior to being marked as missed. See Article "Rebook Pregate Moves" for Rebook functionality.
Additionally, you can select the Cancel Visit button if you want to cancel your existing PreGate move request.
You can use the Rebook action to create a new PreGate without having to start a brand new transaction. This action is available before a move is marked as missed and can be used for any terminals that have opted to participate in the rebook functionality.
If Rebook is available for a move, the function will be available under the Action menu. Click Rebook to view the move details in the Rebook pop-up screen. If there is more than one move type associated with the visit, then all move types are displayed.
Select the move type(s), and a new time slot or date.
Click Save & Close to Rebook the move/visit
The status of the old move will change to “REBOOKED” and a new move with the same Ticket number will display with a “CONFIRMED” status.
There are multiple ways to cancel a PreGate visit. You can cancel from the main PreGate Moves or PreGate Visit screen, or in the Add-Edit view. All will require that you confirm cancellation before the cancellation is finalized.
Cancellation from Page
From the PreGate Moves or PreGate Visit screen, you can select the Cancel option under the Action menu. When you select Cancel you will see a confirmation message, click OK to continue and cancel the PreGate or click Cancel to close the pop-up screen without canceling the move.
Note: If you do not see the Cancel option in the Action menu, then the move is already in active status and cannot be canceled.
Cancellation in Edit Mode
To cancel a move in Edit mode, select the Edit button in the Action menu, this will open the selected visit in the Add/Edit pop-up screen.
The Add/Edit Visit pop-up will display where you will click the Cancel Visit button.
Once confirmed, the move will be cancelled.