In the Main Menu, Chassis Check sub-menu, select Chassis Invoice. The Chassis Invoice screen will display.
The default list will display the outstanding invoices for the company account.
- Step 1: To dispute any moves in an open invoice, click the blue plus sign next to the invoice number.
The chassis moves billed in the invoice will display.
- Step 2: Click on the blue plus sign next to each move you want to dispute. Click the Dispute this transaction link.
- Step 3: After clicking the Dispute this Transaction link, you will see a screen where you can enter comments and upload supporting documentation as an attachment. When complete click Dispute.
Once submitted, the chassis pool will review the details and will provide feedback on the outcome of the dispute. This information can be viewed by opening the invoice and expanding the disputed line items.