You can use the Rebook action to create a new PreGate without having to start a brand new transaction. This action is available before a move is marked as missed and can be used for any terminals that have opted to participate in the rebook functionality.
If Rebook is available for a move, the function will be available under the Action menu. Click Rebook to view the move details in the Rebook pop-up screen. If there is more than one move type associated with the visit, then all move types are displayed.
Select the move type(s), and a new time slot or date.
Click Save & Close to Rebook the move/visit
The status of the old move will change to “REBOOKED” and a new move with the same Ticket number will display with a “CONFIRMED” status.